Beautyjoint Review & Shipping Details.
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Brands Available at BeautyJoint.
BeautyJoint Review & Shipping Details:
I made my first order from Beautyjoint in 2013 of Rs 2500/- approx. The shipping was around Rs 700/-, the least of all online websites I know and this was the minimum shipping option I chose for at the checkout. There are other expensive options to choose from if you want quick delivery and insurance of your parcel. I was little skeptical about the site, so tried placing the least order I could and also opted for insurance of $ 2.99. On the same day of placing my order, I received the confirmation email of my order and payment successfully done and just after 3 days of placing the order, I got the shipping confirmation mail.
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|Beauty Joint Review India|
This time also the products are all complete and look fresh, though I haven't used them except a few but would be reviewing all in detail. Overall I still think it's one of the best online website to shop makeup beauty stuff specially when we need to purchase international brands since it definitely covers a huge number of products at a reasonable price and a reasonable shipping cost as compared to other international stopping websites. But I definitely think they need to work a little upon their customer care department, a bit at least when it's the case of regular customers and they should definitely give responsible answers and should provide some sort of customer satisfaction to maintain their customers because compensating one or two disappointed customers would not loose them anything rather help them in getting more customers in turn with the word of mouth publicity by the satisfied customers.
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I would definitely shop from this site in future and would suggest you to try it if you haven't tried but be sure to order few products if you are trying it for the first time and are little doubtful about its shipping time and policy.
UPDATED : I placed another parcel from Beautyjoint.com in the last year 2015 but unfortunately I haven't receieved it till now (April 2016). I placed the order around mid of septemeber 2015 and waited till October end easily for the parcel to arrive but when I didn't recieved the parcel even till October end, I mailed the customer care team regarding the same. The customer care team told me to wait for few more days as usual. I waited for few more days and sent them a mail again about the same to which they sent the same reply to wait for some more time.
This continued for few another weeks, I kept remiding them and they kept telling me to wait. After waiting for about 4 months, I finally asked them for a resolution since I had not received the parcel and there wasn't any hope of receiving it then, to which I received their reply that they are very sorry to hear this but could not do anything since I haven't opted for insurance. I was very disappointed by their reply because a company cannot just igmore the fact that the customer has not recieved the products and services, they paid for. I know I didn't opt for insurance but I do feel there should be some sort of responsibily on the company's part.
Finally they offered me 25% discount coupon on my next order, which is just of no use for me since now I won't be ordering it again from them. I would have appreciated if they had felt the need to satisfy me in some way because as a customer the money I used for ordering products and international shipping got wasted but for a company its a very small amount to compensate specially if its very rare when people don't received their parcels, as they say and nothing is more than a customer satisfaction when it comes to a brand.
Makeup and beauty products website with international brands.
Well known brands available at wholesale rate.
Shipping rates less compared to other international websites.
Parcel gets shipped normally within 3 days after placing the order.
Parcel received in properly packed condition.
Most of the products received are fresh and in good condition.
Customer Support department need to be a little more responsible.
No proper response on complaining about some not so fresh products.
Nothing could be done if parcel gets lost, as happened in my last order.